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    Dunning & Collection for EV Charging Businesses

    Recover overdue payments without draining your team´s time - purpose-built for the EV charging industry.

    In EV charging, delayed payments from roaming partners, fleets, and drivers can quickly disrupt cash flow and slow growth.

    Riverty’s Dunning & Collection product, part of our EV Charging Financial Suite, is designed to manage overdue receivables efficiently and compliantly — across multiple markets, currencies, and customer types.

    From automated, tailored dunning reminders to seamless domestic and international debt collection, we provide a fully integrated recovery process that keeps your operations lean and your customers engaged.

    Who we serve

    The Riverty’s Dunning & Collection product is designed for:

    Charge Point Operators (CPOs)
    Helping CPOs streamline overdue payment recovery from roaming partners, fleets, and direct drivers — while maintaining positive long-term relationships.

    Mobility Service Providers (MSPs)
    Supporting MSPs in consolidating overdue accounts from multiple CPO networks and diverse customer segments — reducing complexity and operational effort.

    Unlocking Value – Benefits for Your Business

    • Faster Cash Flow

      Reduce days sales outstanding (DSO) by up to 30%

    • Lower Operational Costs

      Cut manual follow-up work by 70%

    • Better Retention

      Ensure accurate billing through built-in logic for contract terms, pricing, and plan changes

    • Full Transparency

      Monitor every step, from first reminder to final settlement.

    Tailored solutions for CPOs and MSPs

    • Automated, multi-stage dunning workflows for B2B and B2C accounts

    • Real-time payment status tracking

    • Smooth transfer to collections when needed

    • Centralised overdue account management across multiple networks

    • Multi-currency and multi-tax compliant recovery

    • Personalised settlement options to protect customer loyalty

    • Real Time Reporting, Monitoring & insights

    Explore the Key Features

    Dunning Automation

    • Multi-stage reminder workflows with customisable templates
    • Smart escalation rules for different customer tiers
    • Multi-language, multi-channel delivery (email, letter, SMS)

    Integrated Collections

    • Seamless handover from dunning to debt collection
    • Domestic and international recovery via Riverty’s network
    • Real-time status updates in your accounting dashboard

    Loyalty-Friendly Collections or Retention-Driven Recovery

    • Personalised payment options to encourage settlement
    • Clear, compliant communication to protect brand reputation

    Operational Insight

    • Track overdue accounts by portfolio, region, or customer segment
    • Export-ready reporting for finance, compliance, and management

    Read more about how Riverty EV Charging Finance Suite is driving the future of EV charging industry

    • Driving the future of EV charging

      Scaling with speed, complexity, and control

      Read More

    • Cross-Border EV Charging

      Simpliflying the VAT complexity : The Riverty advantage

      Read More

    • The CPO's guide to international expansion

      This guide is a roadmap for operational readiness in cross-border expansion.

      Read More

    • The hidden EV Charging operational costs undermining profitability

      Build your advantage bottom up

      Read More

    Get in Touch – Let’s Talk

    Whether you´re looking to automate dunning or seeks support for debt collection, we´re here to help

    Let´s simplify how you manage dunning towards your customers, in a timely and sensitive manner - and free up time to keep growing