Get a Claim
Path
GET /claims/{claimNumber} Request Parameters
X-Client-Global-Id
number
Client Global Id header. Used for internal communication only
X-Client-Reference
array
Client reference header. Used for internal communication only
claimNumber
required
string
claim number of the requested claim
includePrivateData
boolean default: false
When set to true, includes bank accounts and communication channels in the customer response. By default, these fields are omitted for data privacy reasons.
view
string
Enum:
CLIENT
CONSUMER
Changes the point of view of a response. If no value is provided, the default point of view is CLIENT.
Responses
-
clientNumberstringclientGlobalIdintegerGlobal client identifier from Border Patrol used for user permissions.claimNumberstringphasestringMax length: 20Enum:
- PRE_COLLECTION
- COLLECTION
- LEGAL
- POST_LEGAL
- SURVEILLANCE
- CLOSED
arrayThis is a status that can occur during the collections process, it is possible that several statuses occur at the same time, e.g. if a lawyer is involved LAWYER and if there is an installment agreement at the same time INSTALLMENT INSTALLMENT - If case are part of an installment agreement INVESTIGATION – could be address search, or other reason that Riverty is searching for information regarding the consumer or the claim DISPUTE – The consumer has disputed the claim for some reason and Riverty is working on to solve it DECEASED – Consumer is deceased and we just inform about this INSOLVENCY – Debtor can not pay and are in a process of debt recovery/reconstruction? Budget coach or other 3rd party process to get back in flow BANKRUPTCY – Use case for B2B consumers and some cases B2C LAWYER – The consumer has hired a lawyer to represent him in the case DEFERMENT – if case is put on hold for some reason CONSUMER_LIVING_ABROAD – Consumer has moved abroad and case is handled by Riverty or agent in consumer´s new countryobjectA customer is a person serviced by our clients.customerNumberstringMax length: 40This is the identifier of the customer. Provided by the client.segmentstringMax length: 70This is the segment identifier of the client. If a client has multiple business lines, this field can be used for the separation of business lines.identificationNumberstringMax length: 128This is the social security number of the customer or company registration number, when the customer is a company.titlestringMax length: 32This is the title of the customer. It will likely be used in mails or letters.genderstringMax length: 20Enum:- MALE
- FEMALE
- DIVERSE
This is the gender of the customer. * `MALE` - The customer's gender is male. * `FEMALE` - The customer's gender is female. * `DIVERSE` - The customer's gender is diverse. * `null` - The customer's gender is unknown.firstNamestringMax length: 128This is for the first name(s) of the customer, separated by either dashes or spaces.lastNamestringMax length: 256This is for the last name(s) of the customer, separated by either dashes or spaces.companyNamestringMax length: 256This is the company name of the customer, separated by either dashes or spaces.dateOfBirthstringyyyy-MM-ddMax length: 10This is the date of birth of the customer. It is needed for legal checks, eg. is the customer underaged.typestringMax length: 20Enum:- PRIVATE
- COMPANY
Represents the type of a customer. * `PRIVATE` - The customer is a private individual. * `COMPANY` - The customer is a company.categorystringMax length: 128This is the identifier of the customer. Provided by the client.preferredLanguagestringMax length: 2This is the language in which the customer wants to be contacted, according to ISO 3166-1 alpha 2.dateOfDeathstringyyyy-MM-ddMax length: 10This is the date of death of the customer.arrayThese are the addresses of the customer and his/her further contact persons.streetstringMax length: 128street or adresse line 1. The street could include the house number, but if possible please provide the house number as separate value in the field houseNumberhouseNumberstringMax length: 10The street / address line 1addressLine2stringMax length: 128addressLine2, can be used, for example, for an additional address indicationzipCodestringMax length: 10The zip code.citystringMax length: 40The city.countryCodestringMax length: 2The country code according to ISO 3166-1 alpha 2.careOfstringMax length: 128An optional contact person.typestringMax length: 20Enum:- BILLING
- SHIPPING
The type expresses which sort of customer address this is * `BILLING` - The address where to send the bills to. * `SHIPPING` - The address where to ship products to.arrayList of contact channels of the customer.typestringEnum:- PHONE
- MOBILE_PHONE
valuestringMax length: 120the contact information for person or companyarrayList of bank accounts of the customeribanstringMax length: 32bicstringMax length: 32objectholds the information for an installment, if there is an installment agreementstartDatestringyyyy-MM-ddthe date on which the instalment agreement should startendDatestringyyyy-MM-ddthe date on which the instalment agreement should endnextPaymentDatestringyyyy-MM-ddthe date of the installment must be paidamountnumberthe amount for the next installmenttotalAmountnumberthe total amount for which the instalment agreement was madeinstallmentFeenumberthe fee charged to consumers for the instalment agreementnumberOfPaymentsAgreednumberthe number of payments that have been agreedobjectcurrentBalancenumberthe current balance sumcurrentPrincipalClaimnumberthe current balance of the claimcurrentInterestnumberthe current balance of interestcurrentCostsnumberthe current balance of the costsreceivedPaymentsnumberthe amount of received paymentsclaimedAmountnumberthe amount of the original claimcurrencystringthe corresponding currencytransferDatestringyyyy-MM-ddthe date when the claim was delivered to the systemstatusstringEnum:- REJECTED
- IN_CREATION
- PROCESSING
- PAUSED
- CLOSED
arrayA set of actions than can be executed on the claimobjectA claim consisting of multiple sub-claims, e.g. for contracts within a claim.claimTypestringEnum:- JOINT_CLAIM
- SUB_CLAIM
- STAND_ALONE
The type of claim that exists for joint claims.jointClaimNumberstringThe identifier of the claim being searched for.arrayAll additional claims identifier(es) if the searched for claim is the main claim. -
-
Request Example
null
Response Example
{
"customer": {
"type": "PRIVATE",
"gender": "FEMALE",
"clientId": "Herman, Hagenes and Huels",
"lastName": "Medhurst",
"addresses": [
{
"city": "Hoppeview",
"type": "SHIPPING",
"careOf": "Kimberly Satterfield",
"street": "814 Jabari Trace",
"zipCode": "05450-4204",
"countryCode": "PL"
},
{
"city": "Reichelfort",
"type": "SHIPPING",
"careOf": "Gerda Runolfsdottir",
"street": "32578 Johnpaul Camp",
"zipCode": "30134",
"countryCode": "DZ"
},
{
"city": "Port Keenanmouth",
"type": "BILLING",
"careOf": "Alverta Bergnaum",
"street": "798 Brakus Park",
"zipCode": "76080-8187",
"countryCode": "PY"
},
{
"city": "Kilbackview",
"type": "BILLING",
"careOf": "Abelardo Volkman",
"street": "7411 Block Views",
"zipCode": "48445-7567",
"countryCode": "BB"
}
],
"firstName": "Lizzie",
"dateOfBirth": "1971-12-26",
"bankAccounts": [
{
"iban": "GB95PBVB00318802489004",
"additionalProperties": {}
},
{
"iban": "CH941962703J0475Q3922",
"additionalProperties": {}
}
],
"customerNumber": "K2103621188",
"identificationNumber": "3v142uynrjYBazA8JGVmHsipfbM",
"communicationChannels": [
{
"type": "PHONE",
"value": "1-252-475-2673 x02889",
"additionalProperties": {}
},
{
"type": "PHONE",
"value": "1-410-281-3933",
"additionalProperties": {}
},
{
"type": "EMAIL",
"value": "Bryon_Kiehn@gmail.com",
"additionalProperties": {}
}
]
},
"claimNumber": "731770919",
"clientNumber": "1856836920",
"availableActions": [],
"additionalProperties": {}
}