Introduction

A claim in debt collection is a formal request for payment of an outstanding debt. It represents the amount owed by a debtor to a creditor. Claims are essential for initiating the debt collection process. They provide the necessary information to start the recovery of unpaid debts.

Common scenarios for submitting claims include overdue invoices, unpaid loans, and other outstanding financial obligations. Businesses use claims to recover funds and maintain cash flow.

Creating a Claim

To create a claim, you must have previously completed integration and also authenticated. If these steps have not been completed, please refer to our Integration and Authentication guide for detailed instructions.

Required Objects

When creating a claim, these objects are essential:

• customer (required)
• reference contact
• contract (required)
• cost
• industry
• interest

Please Note: The minimum requirements for creating a claim are the customer and contract objects.