Our Collection API offers a range of functionalities designed to streamline debt collection processes and enhance operational efficiency. Below is a summary of the current capabilities, as well as upcoming features under development. These enhancements will expand the flexibility and scope of integration, enabling clients to stay ahead in managing claims and related transactions.
| Functionality | Status | Description |
|---|---|---|
| Create a claim | Supported | Submit a new claim to our collection system. |
| Search for a claim | Supported | Search for an existing claim by relevant criteria. |
| Get a claim | Supported | Retrieve detailed information about a specific claim. |
| Get invoices for a claim | Supported | Retrieve the invoices associated with a claim. |
| Get costs for a claim | Supported | Retrieve the costs incurred for a claim. |
| Get interests for a claim | Supported | Retrieve the interest amounts for a specific claim. |
| Get reference contacts for a claim | Supported | Retrieve contact information associated with a claim. |
| Get history for a claim | Supported | Retrieve the activity history and status changes for a claim. |
| Create a payment | Supported | Record a payment made towards an outstanding claim. |
| Cancel a payment | Supported | Cancel a previously processed payment. |
| Create a credit waiver | Supported | Process a credit waiver for an outstanding debt. |
| Cancel a credit waiver | Supported | Cancel a previously issued credit waiver. |
| Create a recall (Partial/Total) | Supported | Recall a claim or part of a claim from collections. |
| Get all transactions within a period of time | Supported | Retrieve all transactions related to a specific claim. |
| Get the information of a document | Supported | Retrieve metadata and details about a document. |
| Get the content of a document | Supported | Retrieve the actual content of a document. |
| Pause a claim | Coming Soon | Temporarily pause a claim during the collection process. |
| Resume a paused claim | Coming Soon | Reactivate a previously paused claim. |
| Create a message | Coming Soon | Send a message related to a specific claim. |
