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Webhook events

This page lists the standard webhook events you can subscribe to. Additionally, we offer other webhook events that provide updates on key invoice status changes upon request.

Before activation, these additional webhook events require a review to ensure compliance with data protection standards and alignment with your use case. If you're interested in enabling them, please contact your Integration Manager. We’ll work closely with you to understand your needs and guide you through the next steps.

Standard Webhook Events:

Disputes

Check Dispute events for more details.

Event Name Description
DisputeNotificationEvent Triggered when a new dispute is created.
RequestForInformationEvent Request for additional information from either the merchant or the consumer.
InitialDecisionEvent Notification of the initial outcome of a dispute.
FinalDecisionEvent Notification of the final resolution of a dispute.
CancellationEvent Triggered when a consumer cancels the dispute before the final decision is reached.

Risk & Fraud Mitigation

Event Name Description
CustomerAuthenticationCompleted
see example
Notification of the final status of customer authentication SCA/OTP.

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