MultiSafepay is a payment service provider offering diverse online payment solutions to European e-commerce businesses, ensuring secure and seamless transactions for merchants.
This guide describes the steps to quickly install, configure, test and activate the Riverty payment methods in your MultiSafepay connected store.
MultiSafepay currently offers this payment method:<br/>
- 14-day invoice - This is the default 14-day invoice payment method in Riverty. It is primarily meant for business-to-consumer sales.
The available payment methods per country for MultiSafepay can be found in this table:
Riverty for Shopify via Multisafepay
In this chapter we will explain how you can configure Riverty for your MultiSafepay connected webshop(s).
Test or live mode
If you want to connect via MultiSafepay it`s not always necessary to start with a test key. This will be decided before the integration. As soon as you received a key from Riverty it will be clear if a test or production key is shared. If you received the production credentials you can skip the chapter for testing and continue with the visual guidelines.
Configure test mode
At this point you should have received the API keys from Riverty. If this is not the case you can reach out to your contact person at Riverty or to firstname.lastname@example.org.
The key will be shared with you and also directly with MultiSafepay. MultiSafepay will respond to this mail with the confirmation that they configured the key. Please follow the instructions of MultiSafepay to make Riverty accessible for you to start testing.
|Note - The orders that are send to our test environment are not processed, invoiced and paid. We recommend testing Riverty in a non-publicly accessible test environment, in order to prevent real orders from coming in during the test phase. If this is not possible, we advise you to block the payment method based on IP address or clearly indicate that the payment method is in test mode if this is also not possible.
After completing the setup the next step is to test the connection.
Standard test scenarios
Please submit the following test scenarios. To check your own test transactions proceed to paragraph "check test order" below. Complete the table with your order numbers and send it to your Riverty Implementation Manager. You can put multiple test cases in one order but please refer to the right order number after each testcase.
|Test an order with multiple products
|Test an order with a fixed discount
|Test an order with a percentual discount
|Test an order with a shipping fee
|Test an order with an alternate delivery address
|Test an order with pick-up points (if applicable)
|Test an order with store pick-up (if applicable)
|Test an order with a house number addition
|Test and make sure the VAT is correctly received by Riverty
Customer facing messages
It is also necessary to check if the error messages are correctly shown to the customer.
- Test a rejected authorize. Please make sure that the customer friendly message is displayed correctly in the check-out.
- Test validation error. Please make sure that the customer friendly message is displayed correctly in the check-out.
Check Test Order
You are able to verify the transactions on the Riverty side by yourself. You can do this with the Get Order call. You can send these calls for example with Postman. The response will show you how the transactions a registered on the Riverty side. Documentation for the Get Order call can be found below.
In this chapter we will explain the Riverty visual guidelines you need to apply to your webshop.
Logos and banners
For convenience and a familiar customer experience, please integrate/enclose the Riverty logo in your Checkout next to the payment method. Please refer to our Merchant Playbook for full details on how to make the customer experience smooth and frictionless.
When Implementing the Riverty logo throughout the shopping experience please ensure you are using our URL, not by downloading the image. The Riverty logos are hosted on a Content Delivery Network (CDN) to ensure the best performance and availability for your website. Furthermore, you do not have to care about changes, which are all done by Riverty.
We provide two types of logos through our CDN - .svg and .png. We recommend using the Riverty logo as a .svg file with regard to the quality and size of the file. If you prefer .png just change the end of the URL to .png.
Riverty-AfterPay Checkout Logo in SVG
Terms and Conditions
In this chapter we will explain which steps you need to take to enable the payment method on production. For the final go-live a contract between you and Riverty is required.
Configure live mode
After you have successfully completed the tests (if applicable for your integration), Riverty will share the live keys. MultiSafepay will configure the keys in their system. Please follow the remaining instructions from MultiSafepay to activate Riverty on your production environment.
Last Check (Only applicable for the BeNeLux)
Now that Riverty is live, we only have to check whether orders are also coming in properly. You can test this per Riverty connection by placing a rejected order:
STEP 1: Go to the webshop, and place a product in the shopping cart.
STEP 2: Go to checkout and fill in the necessary information, for the email address you have to enter email@example.com.
STEP 3: Choose the payment method Riverty and finish the order.
RESULT: The Riverty order should be rejected. If this is not the case and instead you receive a technical error or an authorization error please contact your Riverty Implementation Manager.
Riverty Merchant Portal
Be sure to sign up for a free Riverty Merchant Portal Account!
Initial sign-up will provide a test Merchant Portal account for you to explore, manage test transactions, and access test API keys. A full guide can be found in the portal's collapsed left menu. The live portal is provided once KYC and contract signing are complete.
Congratulations! You just went live with your Riverty connection. Please notify your Riverty Implementation Manager that you went live. If you encounter any issues in the upcoming week you can contact your Riverty Implementation Manager. After that period you can contact our local Merchant Desk for help.